our solutions

it consultancy services

overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why NanoSoft network management and monitoring services have become critical to IT.

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    Service desk

    NanoSoft 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    NanoSoft ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    NanoSoft supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    NanoSoft provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

NanoSoft are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises

Starter

Designed for businesses with basic IT requirements
$199 /month
Pricing includes coverage for users
  • All Starter Services include:
  • Less than 5 VMs per subscription
  • 24 X 7 support with 24 hr response
  • Basic IT support (patching, updates configuration management, identity management)
  • 30 day backup
  • Once a week onsite/ remote review
  • Proactive Issue Handling
  • Monthly health reports and dashboards
  • Basic anti-virus and anti-malware support

Essentials

Designed for businesses looking to eliminate costly break/fix IT services
$499 /month
Pricing includes coverage for users
  • All Essentials Services include:
  • Less than 10 VMs per subscription
  • 24 X 7 support with 8 hr response
  • Basic IT support (patching, updates, configuration management, identitymanagement)
  • 90 day backup
  • Twice a week onsite/ remote review
  • Proactive infrastructure monitoring and alerting
  • Weekly health reports and dashboards
  • Basic anti-virus and anti-malware support

Professional

A fully comprehensive plan for any business size or needs.
Ask for price
Pricing includes coverage for users
  • All Professional Services include:
  • 24 X 7 support with 1 hour response times
  • Shared TAM and architect support
  • Basic IT support (patching, updates, configuration management, identity management)
  • Unlimited backup, self-serve point-in time restore
  • Twice a week onsite/ remote review
  • Proactive infrastructure, DB and app monitoring and alerting
  • Advanced threat analytics, anti-virus and anti-malware support
  • Health reports and dashboards