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AI has the power to amplify human ingenuity when properly applied. But the roadmap for proper application is still being written. Over 90% of surveyed executives recognize the importance of AI, but only 22% of companies have successfully become leaders in AI implementation. This article explores what sets these leaders apart and how other organizations can learn from their triumphs. You're not on this road alone! At...

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Park Place Technologies is growing fast. They're using Dynamics 365 to build relationships and maintain a 97% satisfaction rate with more than 13,000 customers. With Dynamics 365, their sellers focus on the right opportunities and pivot when needed. They collect and analyze data to improve productivity and close more deals today, while leveraging actionable insights and predictive analytics that inform where to go in the future. At...

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86% of current or planned AI spending is in customer-oriented areas, especially marketing and sales. That's because businesses recognize the potential of AI to offer new insights and improve customer experiences. Contrary to expectations, adding AI to customer-oriented areas can actually result in more personal interactions and build strong relationships between you and your customers. That stronger relationship is just one exciting way companies are using...

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According to a recent survey, over half of the companies that are industry leaders in AI adoption are working with external partners and suppliers to gain a deeper understanding of data and AI implementation. This strategy is especially effective for smaller companies that want to implement AI in their business, but don't have the resources available for a full-time AI specialist. At Katpro Technologies Inc,...

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Customer engagement is the key to driving sales, so what is the key to customer engagement? A look at the top sales leaders across multiple industries suggests that digital transformation is a major component. Tools like Dynamics 365 can integrate communications--both internally between sales and marketing teams, and externally--to maximize the impact of multiple customer touch points. Whether you're apprehensive about adopting new technology or searching for...

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How well do you really know your customers? More importantly, how well do your customers think you know them? 77% of buyers don't believe the sales people they deal with understand their business. Prove them wrong! Dynamics 365 for Sales can harness data from a variety of sources to give you a more holistic view of your customers' needs so you can offer targeted content and...

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The Metropolitan Museum of Art houses an extensive and powerful collection of art spanning 5,000 years of human history. The museum recognizes both the responsibility and opportunity that comes with this collection and seeks to make it globally accessible, discoverable, and useful. Using AI technology, they're providing access and connection to the museum experience to people around the world. Curious about what else AI can do?...

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If you're like the average small-to-medium sized business, you're likely using more than 14 applications to run your business. But if these tools are operating in silos, are they helping or hurting? At Katpro Technologies Inc, we think it's important to use tools that not only serve a specific function, but also work in harmony with all others. Check out this article, which explores the benefits...

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Technology is advancing exponentially. With the all-encompassing applicability of AI, what does that mean for the next 20 years? While there is no way to know for sure where technology will take us in the future, it is important to start asking questions now. Take an active role in this forward motion to ensure it happens in a way that will benefit the entire world. This e-book...

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