The Microsoft Healthcare Bot service is a cloud service that empowers healthcare organizations to build and deploy, AI-powered virtual health assistants and chatbots that can be used to enhance their processes, self-service, and cost reduction efforts.

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Built-in healthcare intelligence

The Healthcare Bot comes with built-in healthcare AI services, including a symptom checker and medical content from known industry resources, and language understanding models that are tuned to understand medical and clinical terminology.

Customizable and extensible

You will receive your own white-labeled bot instance that can be embedded within your app or website. You can customize the built-in functionality and extend to introduce your own business flows through simple and intuitive visual editing tools.

Security and Compliance

Security and Compliance

The service aligns to industry and globally recognized security and compliance standards such as ISO 27001, 27018, and CSA Gold and GDPR and provides tools that help our partners create HIPAA compliant solutions.

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Plan Description

  • W1 - Free
    • $ 0.00 Monthly
    • Maximum 3,000 message/month – Up to 10 messages per second
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  • S1
    • $ 500.00 Monthly
    • Maximum 10,000 messages/month – Up to 25 messages per second
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  • S2
    • $ 2000.00 Monthly
    • Maximum 50,000 messages/month Up to 25 messages per second
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  • S3
    • $ 3000.00 Monthly
    • Maximum 100,000 messages/month – Up to 25 messages per second
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  • S4
    • $ 6500.00 Monthly
    • Maximum 250,000 messages/month – Up to 25 messages per secon
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  • S5
    • $ 10000.00 Monthly
    • Maximum 500,000 messages/month – Up to 25 messages per second
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Advantage of our structured services

Deliver intelligent, conversational healthcare experiences at scale

  • Integrates medical content from trusted sources including information on conditions, symptoms, specialists, medications and procedures
  • Delivers credible triage and symptom checking
  • Understands healthcare intents by leveraging built-in language models tuned to medical terminology
  • Handles interruptions, topic changes, human error and complex medical questions

Empower healthcare organizations to build and extend intelligent health assistants

  • Address your own specific business and use cases by easily authoring, extending, and debugging bot flows
  • Securely integrate with your own backend systems
  • Build from a library of scenario templates of common industry use cases
  • Optimize bot instances with built-in reporting
  • Offload operational and infrastructure management and maintenance

Run with confidence by leveraging a secure and compliant platform

  • Resiliently scale your bot instances on Microsoft Azure while maintaining the highest standards of privacy and security
  • HIPAA compliance by external auditors
  • ISO 27001, 27018, and CSA Gold certified
  • GDPR compliant
  • All data encrypted in transit and at rest
  • Built-in compliance constructs

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