Blog

With countless options for every product or service imaginable, customers often look at businesses as commodities. At Katpro Technologies Inc, we understand that business owners need to be clever about standing out from the crowd and setting themselves apart. Customer experience is quickly emerging as a key differentiator between businesses. In fact, 3 in 4 business leaders said improving the customer journey and user experience...

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Whether you need a solution to look for information, attend meetings, or collaborate, you want a great user experience. Your customers do too! At Katpro Technologies Inc, we know this can be tough to deliver. To enhance user experience for employees, Microsoft employs several data science and machine learning algorithms to provide insight into how people use products and services to achieve their goals, how...

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Every business wants to be there for their customers. And Katpro Technologies Inc has the solutions to help. See how Kelly Roofing in Florida used Skype for Business to successfully field 26,000 calls the week after Hurricane Irma and ramp up new employees to meet their community's needs. Contact us to find out how Microsoft Office 365 can help you bring your teams together and...

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Now it's possible to migrate your critical workloads to the cloud with 0% downtime. And Katpro Technologies Inc is here to ensure your journey goes smoothly from start to finish with Microsoft cloud services. See how BroadPeak Technologies was able to scale up a franchise ecosystem with Microsoft Azure with no disruption to their e-commerce business. Let us help you move up to Azure with...

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How might your business change if customers actually read your emails? At Katpro Technologies Inc, we understand this can make all the difference in the world! Customers of Jumeirah Hotels & Resorts, which owns 23 luxury hotels worldwide, not only "unsubscribe" less, but 50% engage with the personalized emails the company sends. With Microsoft Dynamics 365, Jumeirah sends relevant, customized content enabled by an automated, cloud-based...

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