Application Support Management

App Support Management

we can provide application expertise, best practices, usage insights and optimization, plus proactive operation support, so you can focus on your business.

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, Application Support Management
, Application Support Management
Certified Expertise

Our  MCSAs provide around-the-clock expertise, backed by a 15-minute response time SLA plus ongoing proactive support with Microsoft support escalations..

, Application Support Management
Transformation

Every company’s journey to the Microsoft cloud is different, so we’ll help you develop a strategy to best meet your business needs and reduce risk.

, Application Support Management
Accelerated Adoption

Whether you’re leveraging Office 365 to transform existing processes or gain efficiencies, our experts can accelerate the process for you.

, Application Support Management
Maximized Investment

By making the most of our resources ability, you increase your ROI for each license you own, all while increasing employee efficiency.

30

Customers

100

Assessments

85

Migrations

30

Managed Services

, Application Support Management
Do you provide free assessments and migration to Azure?

We will do a free assessment and also do a free migration to Azure utilizing our Microsoft Partnership.

Do you provide POC to move to Azure?

We provide free 2 day prototype implementation for one of your common workload to Azure

What are the common workloads on Azure?

Most common workloads are File Server backup, Database Migration, Application Migration, SharePoint Migration.

Advantage of our structured services

Enhancements

</p> <ul> <li>Deployment Planning</li> <li>Integration Updates</li> <li>Testing</li> <li>Training</li> <li>Changes to Existing Features and Capabilities</li> <li>Changes to Existing Extensions</li> <li>Changes to Existing Integrations</li> </ul> <p>

Administration and Level 1-3 Support

24/7 Break/Fix Support</p> <p>L2 and L3 Troubleshooting</p> <p>Dynamics 365 Administration</p> <p>Root Cause Analysis</p> <p>Ticket Trend Analysis</p> <p>User Onboarding</p> <p>Knowledge Base Maintenance

System Maintenance

24/7 IT Team Support</p> <ul> <li>Ongoing Maintenance</li> <li>Maintenance Repair</li> <li>System Troubleshooting</li> <li>Managed Updates</li> <li>Testing

Check out our case study on Azure Migration and Optimization

Pricing

  • Starter
    • $ 199 Monthly
      • Less than 5 VMs per subscription
      • 24 X 7 support with 24 hr response
      • Basic IT support (patching, updates configuration management, identity management)
      • 30 day backup
      • Once a week onsite/ remote review
      • Proactive Issue Handling
      • Monthly health reports and dashboards
      • Basic anti-virus and anti-malware support

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  • Starter
    • $ 499 monthly
      • Less than 10 VMs per subscription
      • 24 X 7 support with 8 hr response
      • Basic IT support (patching, updates, configuration management, identity
        management)
      • 90 day backup
      • Twice a week onsite/ remote review
      • Proactive infrastructure monitoring and alerting
      • Weekly health reports and dashboards
      • Basic anti-virus and anti-malware support

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  • Essentials
    • $ Ask for price Monthly
      • 24 X 7 support with 1 hour response times
      • Shared TAM and architect support
      • Basic IT support (patching, updates, configuration management, identity management)
      • Unlimited backup, self-serve point-in time restore
      • Twice a week onsite/ remote review
      • Proactive infrastructure, DB and app monitoring and alerting
      • Advanced threat analytics, anti-virus and anti-malware support
      • Health reports and dashboards

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